Switch Tenant Context

Dashboard

Recently Visited

Define and apply quality, security, and performance policies to your test cases

Policies define quality, security, and performance rules applied during test judging.

Policies are attached at the bot level (default policies) and/or per test case. Both are merged during evaluation.

Rule types: Threshold (min score per dimension), Metric (automated checks like latency and PII detection), Evaluation (natural-language criteria evaluated by the AI judge).

When multiple policies apply, their rules are combined. Stricter thresholds take precedence.

Source:
Channel:

Chat Only Voice Only All Channels

About

Rules

/5

Apply Policy to Test Cases

Select test cases to apply

test cases selected
AI Supervisor